RSI offers unifed communication management solutions to the Microsoft UC community including desktop, enterprise and Azure cloud implementations of Shadow UC Anaytics, UC Analytics+ and UC Recorder. RSI is a Microsoft Application Development compliant solution provider.
Microsoft Teams/Skype for Business has rapidly become the communication and collaboration platform of choice around the world. It allows 1:1 and team collaboration through voice, video conferencing, instant messaging, and screen-sharing and can be deployed online with Office 365 using a cloud PBX and team collaboration technology. With such a comprehensive and diverse collaboration solution comes the associated challenges to ensure your investment in time, money, and resources is delivering the expected benefits. Are users adopting to the new technology? Are there they expected productivity gains? Our call quality issues identified is sip trunk capacity, correct and has it perceived reduction of costs and return on investment actually been achieved.