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Terms of Use

Legal Terms of Use and Linking Agreement

This site is owned and operated by Resource Software International Ltd. ("RSI").

Please read these Terms of Use and Linking Agreement carefully before using this site. By using this site, you signify your agreement with these Terms of Use and Linking Agreement. If you do not agree with any of the Terms of Use, do not use this Site.

RSI reserves the right, in its sole discretion, to modify, alter or update these Terms of Use and Linking Agreement at any time and you agree to be bound by such modifications, alterations or updates.

Permission to Use

You may use the content of this web site only for the purpose of accessing and using the information, graphics or photographs therein in furtherance of the promotion of the products and services of RSI.

Disclaimer, Changes

Though RSI may commit reasonable efforts to ensuring that information, graphics or photographs contained in this web site are up to date and accurate, instances may occur wherein such information, graphics or photographs are in fact not up to date or accurate, for example, in regard to manufacturer representations regarding products listed on this web site. Notwithstanding the foregoing, the content of this web site is provided "as is" and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to the applicable law, RSI disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. RSI does not warrant that the functions contained in the web site will be uninterrupted or error-free, that defects will be corrected, or that the web site or the server that makes it available shall be free of viruses or other harmful components. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Neither RSI, nor its affiliated or related entities or its content providers are responsible or liable to any person or entity whatsoever (including without limitation, persons who may use or rely on such data/materials or to whom such data/materials may be furnished) for any loss, damage (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character whatsoever based on or resulting from any information provided in the web site. RSI reserves the right to change information on this web site at its own discretion at any time.

Non-solicitation

This site is provided for promotional purposes only, and as such is not intended to be an offer, notification of sale or quotation by which RSI shall be bound. Other than these Terms of Use, the use of this web site shall not result in any binding agreement, or any other site user, and RSI, or any binding representation by RSI to you, or any other site user. Any sale of goods or provision of services by RSI shall be governed by the terms of any agreement that you are required to negotiate directly with RSI, and not through this web site. Without limiting the generality of the foregoing, any sale of goods or provision of services to you by RSI is governed by the limitations of liability contained in any such agreement negotiated directly with RSI. The site user is advised to seek and obtain direct professional advice before acting on any information contained in this site.

Trademarks

Resource Software International Ltd. (RSI), RSI product names and the RSI logo are trade names and registered or unregistered trademarks of RSI. Except as expressly provided in these Terms of Use, any and all use of trademarks, trade names and logo contained in the web site is prohibited. You are also specifically prohibited from using the content of the web site, whether in whole or in part, including any such trademarks, trade names or logos, or the "look and feel" of the web site, in such a way as to misrepresent your relationship with RSI, or that of any related or affiliated entity of RSI.

Ownership

This web site and all information, graphics or photographs contained herein is owned by Resource Software International Ltd. (RSI). or by other parties who have licensed the use of material to RSI. As such, all such material is protected by copyright, trademark and other laws. Except as expressly provided within this agreement, no part of the web site may be copied, duplicated, republished, uploaded, posted, transmitted, resold, reproduced, borrowed, compiled or used in any way. You are granted use for lawful purposes only and only as provided in this agreement. Modification of the materials or use of the material for any other purpose is a violation of the copyright and other proprietary rights.

Links, Framing, Links to Us

RSI has not reviewed all of the sites linked to the web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by RSI of the site. You agree not to link to this web site, whether directly or indirectly, without the written permission of RSI. You will not place any of the web pages of the web site in a "frame" within your own web site, without the written permission of RSI.

Inappropriate Use of RSI Website Material, Products, Services or Technology

It is inappropriate to use the RSI website, our materials, including the RSI name and logo, electronic products and/or services for illegal, inappropriate, or obscene purposes, or in support of such activities.

We define these terms as follows:
"Illegal activities" are those that violate laws, regulations and/or private agreements, including federal or state laws governing charitable activities, copyright laws, trademark laws, license agreements or other intellectual property rights.
"Inappropriate uses" are any uses other than as permitted by this Terms of Use and Linking Agreement, or as may be permitted elsewhere on our website.
"Obscene activities" are those that violate generally accepted social standards for use of this type of material or technology. Please be aware,: RSI may seek appropriate action to terminate any uses of our material, electronic products and/or services including, but not limited to the name and logo and links bearing our name and logo, in the event we, in our sole discretion, determine that your use does not conform to any of the conditions of this Terms of Use and Linking Agreement or as provided elsewhere on our website; infringes any intellectual property or other rights of RSI or a third party; adversely affects the RSI image, reputation and/or our products, services or programs; violates any applicable law, regulation or ordinance; and/or, is a prohibited activity.

Listed below are some, but not all, prohibited activities that may result in action by RSI:
a) Posting, transmitting, or facilitating in the promotion of illegal content through our website or electronic products and services.
b) Using our website, our material, electronic products and/or services to harass, threaten, embarrass, or do anything else to another visitor or third party that is unwanted.
c) Transmitting or facilitating distribution of content that is untrue, threatening, harassing, abusive, racially or ethnically offensive, vulgar, sexually explicit, obscene, defamatory, or objectionable.
d) Using the name and logo or links bearing the name and logo on websites which RSI, in its sole discretion, to be objectionable or which includes obscene, violent, intolerant, tasteless, denigrating or sexually oriented content or materials.
e) Disrupting the flow of any chat areas with vulgar language, abusiveness, or other conduct that may disrupt normal activities.
f) Pretending to be anyone whom you are not. You may not impersonate RSI staff, or anyone else.
g) Attempting to get a password, other account information, or other private information from others, or harvest e-mail addresses or other information.
h) Posting any unsolicited content or designs, including advertising and promotional materials, at our website.

Login Names and Passwords, Security

Some functions and/or areas of this site are accessible by a confidential username and password ("Limited Access Web Pages"). Notwithstanding the need for such username and password, RSI does not represent that the requirement for authentication by such username and password cannot be circumvented. You use the Limited Access Web Pages at your own risk. It is the responsibility of the user to keep this information private and confidential. You are responsible for any transactions or activity that is conducted with RSI from anyone using the confidential username and password. You are to notify Resource Software International Ltd. (RSI). immediately of any unauthorized use of the username and password. RSI shall not be held responsible in any way for any misuse of the username and password.

Social Media Guidelines

You are encouraged to join us on our social media presence and we encourage you to contribute. At RSI, we care deeply about our customers and endevour to provide you with the very best solutions that enhance your bottom line. Please take a moment to read the following guidelines we ask you to follow when contributing to our social media portals:
a) Don't do anything that breaks the law.
b) Stay on topic. Keep the conversation relevant to the community and contribute to the dialogue. We reserve the right to remove off-topic, out of context, spam or promotional postings.
c) Keep it real. All wall postings should come from a real person and Facebook profile. Postings from fake or anonymous profiles will be deleted when discovered.
d) Be polite and courteous, even if you disagree. Abusive or excessive name calling, profanity, fighting words, discriminatory epithets, sexual harassment, bullying, gruesome language or the like, will not be tolerated.

We reserve the right to remove content posted to our social media pages that violates these guidelines.

There is a place for customer service-related questions, complaints, concerns or ideas from customers. If you are a customer and have a customer service comment, complaint, concern or idea, please click the button below to be directed to our feedback section. Please leave a detailed description of your concerns and contact details to ensure that we can respond in a timely manner.

Customer Service Inquiry